Keeping up with the latest developments in PPC marketing has led me to be very involved in the Online social media space in general. I have experimented with countless new media marketing techniques and participated in developing everything from article marketing programs to the latest apps like Twitter.
I was listening in on a webinar my wife was participating in and the group consensus on the state of social media was ranking the top three new media applications/websites for B2B marketers.
1. Facebook. The Driving force behind why Facebook is preferred for professional development over similar sites like MySpace is the beginnings of the network as a way for college students to connect and keep in touch. This education level of the base user is distinctly different than the more artist/teen targeted MySpace.
2. Linked-in. Linkedin is designed to be focused around professional contacts with job postings, a Q/A board, and the ability to get a recommendation from a colleague.
3. Twitter. The leading edge of social applications is Twitter. Twitter is a micro-blogging format that limits any post to 140 characters. users are able to follow other users, and the other person can choose whether they want to follow back. In addition users can direct message each other. Twitter posts are indexed by Google. Many corporations such as Comcast are building their outreach on Twitter by having a tech support account that is monitored 24/7. Twitter is like the latest version of a chat-room, but everybody has control over what part of the room they see.
I agree with 2 out of the 3 above for B2B marketing and public relations. Social Networking sites are not a place to market unless you are a solopreneur. Facebook and MySpace are simply not perceived as professional forums, and are often not completely controlled by the user. Control over voice and branding when using new media and social media make using these outlets seem risky for many large organizations, but a well thought out strategy directly related to branding and target audience can make new and social media outlets a source of prospects, clients, and goodwill for any size business.
